Here are answers to the frequently asked questions about Project Upland.
Project Upland Media Group, LLC is a multimedia company based in New Hampshire. As a small business we are committed to providing high-quality customer service that matches the premium nature of our brands. For direct customer service reach out at info@projectupland.com
Note: In March of 2022, Project Upland Media Group became a separate entity, with new ownership structure, away from Northwoods Collective LLC. Please DO NOT use info@northwoodscollective.com for any communications as we will not receive them.
General Questions (see below for accounts, subscription, orders, etc)
The weekly emails are NOT the magazine. The email newsletter is free. Project Upland Magazine is a physical print publication with subscriptions starting at $44.99 for one year.
Past issues and volumes have never been reprinted and quantities of each issue printed in excess of the subscription and newsstand requirements are limited. Get them while they last!
Project Upland Magazine: Past Issues
Hunting Dog Confidential: Past Volumes
Starting in December 2024, Project Upland Magazine is no longer available on newsstands. It was formerly carried by Barnes & Noble, Books-A-Million, Bass Pro Shops, and select independent shops across the country. This decision was made because newsstand distribution is a system based on advertising models. Project Upland has the fewest ads of any of our competitors, and our model relies on subscribers like you to keep our content free from advertorials, gift guides, and lodge reviews.
Project Upland Magazine sells back issues for our $14.99 cover price for those that want to collect all issues or would like to sample the publication before committing to a subscription. We suggest buying the most recent publication as your first sample issue.
Hunting Dog Confidential sells back issues at cover prices ranging from $24.99 to $34.99 for those who want to collect all the issues or sample the publication before committing to a subscription.
We have multiple audiobooks in production at any given time and remain dedicated to preserving classic hunting and dog books in modern media formats. You can find our latest and past releases here: Hunting Audio Books
Accounts, and Subscriptions.
1. If your email has already been used for a previous checkout you need to either use a new email or login to your account: here.
2. Make sure the “HAVE READ AND AGREE TO THE WEBSITE TERMS AND CONDITIONS” box is checked just above the “Place Order”vbutton.
3. If you need to recover your account password click here: lost password
In the top right you will see the tab “My Account“. Log into your account using the email and password you used to buy your subscription.
Go to “Addresses“ in the left hand column. Click “Edit” above the billing and/or shipping address you wish to change. Be sure to click the box for “Update the shipping address used for all future renewals of my active subscriptions”.
Alternatively you can email us at info@projectupland.com and we will be happy to make any changes that you need.
Accounts can be logged into at https://projectupland.com/my-account/ with the email address and password you used to subscribe to the magazine or order merchandise.
If you cannot access your account, we suggest trying to reset your password by going to the following link and following the prompts: https://projectupland.com/my-account/lost-password/
Project Upland Magazine is a quarterly publication (4 issues per year) subject to the periodical rules of the United States Postal Service. Each new issue is bulk mailed on the following dates: March 1st, June 1st, September 1st, and December 1st. In 2022, we updated our service to provide direct mail of the current issue up to 30 days BEFORE the next shipping date. Depending how your subscription lands it can take 1-6 weeks delivery time based on USPS process.
Hunting Dog Confidential is no longer a biannual publication (2 volumes per year) but subject to the bound bulk matter rules of the United States Postal Service. Each new volume is bulk mailed on the following dates: October 5th and April 5th. In 2022, we updated our service to provide direct mail of the current issue up to 90 days BEFORE the next shipping date.
Project Upland Magazine is a auto-renewal subscriptions. If your subscription lapsed simply purchase a new subscription.
In the top right you will see the tab “My Account“. Log into your account using the email and password you used to buy your subscription. Click on “Payment Methods” (https://projectupland.com/my-account/payment-methods/). Click “Add Payment Method”. Update your new credit or debit card and click “Add Payment Method” to save. You can delete your old method of payment after from the previous screen.
Project Upland Media Group no longer accepts checks, cash, or money orders for subscription payment. We only accept subscriptions through our website payment processor.
You can cancel your active subscriptions via the “Subscriptions” tab of the My Account page. This will prevent your subscription from renewing at the end of the paid term. The subscription will have the status of “Pending Cancellation” until the term expires, when it will switch to “Cancelled”.
If at any time you wish to cancel effective immediately and receive a refund for undelivered issues, contact us at info@projectupland.com and we will be happy to help.
Return Policies
All returns or exchanges must be in new and unused condition. To return an item, please contact Customer Service at info@projectupland.com to notify us of your intent to return or exchange. Upon confirmation from Customer Service, place the item securely in its original packaging along with your proof of purchase (such as the order confirmation email) and mail your return to:
Project Upland
Attn: Returns
PO Box 44
New Durham, NH 03855
Please note that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method for mailing your return item.
After receiving your return and inspecting the condition of the item, we will process your refund or exchange as requested. We will notify you by email when the return has been processed; please allow 1-2 billing cycles for a refund to appear on your credit card statement, depending on your credit card company.
Purchased books cannot be returned or exchanged. We encourage you to donate any unwanted books to your local library.
If your book was damaged upon arrival, please contact Customer Service at info@projectupland.com for resolution.
Magazines cannot be returned or exchanged, but you can cancel your subscription at any time. If you cancel your subscription via the My Account page, the subscription will remain in “pending cancellation” status for the duration of the prepaid period and will not renew upon expiration. If you wish to cancel sooner, please contact Customer Service at info@projectupland.com for immediate cancellation and a partial refund of undelivered issues.
Magazines that arrive damaged will be replaced; please contact Customer Service at info@projectupland.com to request a replacement.